Dispute settlement procedure
The European Commission provides a platform for out-of-court online dispute resolution (OS-Platform) which can be found at the following link: https://ec.europa.eu/consumers/odr/.
We are ready to participate in an out-of-court conciliation procedure before a consumer mediation body.
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For more information on cookie lifetime and required essential cookies, please see the Privacy notice.
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Would you like to see these contents? Activate the desired contents for one session only or allow the website to remember these settings. Once you have given your consent, the third-party data can be loaded. For this, third-party cookies might be stored on your device. You can change these settings at any time (fingerprint icon in the bottom left corner). For further details, please see the Privacy notice.
