below you will find questions and answers about shipping, taxes and installation.
Which payment methods are available during the order process?
- Bank transfer (to Sparkasse or Postbank)
Shipment and pick-up
Which shipping methods are available when ordering?
- Shipment with DHL
What are the shipping costs?
The shipping costs depend on the country of delivery and the shipping weight. The shipping weight of the individual products can be seen on the product detail page under the description and in the shopping cart. " Here it goes to the shipping price overview and cost calculation
Goods delivered to a country outside the EU
Deliveries of goods to a country outside the EU are invoiced tax-free. The German VAT of 19% will be deducted from the gross price.
Assembly of products directly at Hattech and export to other EU countries: When exporting the converted vehicle and sending the invoice stamped by customs, the German VAT of 19% can be refunded.
Collection of goods directly from Hattech and export to other EU countries: If the goods are not assembled directly by Hattech, a subsequent refund of German VAT is no longer possible.
Do you have a pick-up and drop-off service?
Yes, we did. You can either have your vehicle picked up by iloxx at a reasonable price or use our own pick-up and delivery service (for up to 4 motorcycles in a closed vehicle). Contact us and we will make you a personal offer.